What Happens When I Unplug The Computer During Updates

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HP PCs - Computer does not boot or showtime

This document provides possible solutions to common figurer startup bug. Follow the instructions in this document step-by-footstep to assistance isolate the problem and find the nigh appropriate help.

Remove discs and devices and perform a hard reset

Before troubleshooting startup issues, remove or disconnect all discs and devices from the reckoner.

Turn off the calculator.
Disconnect the AC adapter.
Remove whatsoever discs from the disc drive.
Remove memory cards from the card reader slot.
Disconnect all nonessential devices such as printers, scanners, external difficult drives, and USB flash drives.

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Practice not disconnect your mouse, keyboard, or monitor.
With the AC adapter unplugged, press and hold the ability button for approximately 15 seconds.
Reconnect the Air-conditioning adapter, and and so turn on the estimator.
- If the computer starts, reconnect the devices i at a time to determine which disc or device is causing the problem. Proceed with the troubleshooting to examination the hardware for failures.
- If Windows does not kickoff just the screen turns on, go on with the troubleshooting to examination the hardware for failures.
- If there is no noise from the computer instance or fans, the lights on the computer do not plough on (including the keyboard lights), and the screen does non receive a video betoken, your reckoner might not exist receiving power. Contact HP for farther support.

Test for hardware failures when Windows doesn't start

Utilise the post-obit hardware test procedures.

Run the Fast Test (almost four minutes)

When Windows doesn't commencement, begin the hardware diagnostics by running the Fast Test. The Fast Test is separated into a 1st pass and 2nd laissez passer, with each pass running multiple tests.

Hold the power push for at least five seconds to turn off the computer.
Plough on the computer and immediately press esc repeatedly, about one time every second. When the menu appears, press the f2 primal.
On the HP PC Hardware Diagnostics (UEFI) main menu, click Organisation Tests.
Click .
While the test is running, the time remaining and test outcome for each component is displayed on the screen.
- If a component fails a exam, write down the failure ID (24-digit code) for when you contact HP Customer Back up. The information is also available in Test Logs on the primary menu.
- If no exam fails, click to run the 2d Laissez passer of the System Fast Examination.
If a component fails a test, write downwards the failure ID (24-digit code) for when y'all contact HP Customer Support. The information is likewise available in Test Logs on the master menu.

If no system component fails, run the Extensive Exam.

Run the Extensive Exam (2 hours or more)

Run the Extensive Test if no organization component failed during the Fast Test.

Agree the ability button for at to the lowest degree 5 seconds to turn off the computer.
Plow on the calculator and immediately press esc repeatedly, about in one case every 2d. When the carte du jour appears, press the f2 key.
On the HP PC Hardware Diagnostics (UEFI) principal carte, click .
Click either Run once or Loop until error.

While the exam is running, the time remaining and test result for each component is displayed on the screen.
If a component fails a test, write downwards the failure ID (24-digit code) for when you contact HP Customer Support. The information is also bachelor in Examination Logs on the main menu.

Reset the computer when Windows does not start commonly

Employ Windows Recovery Environs to reset the system when Windows does not start normally.

Choose a method to open Windows Recovery Surroundings.
- Restart your calculator, and and so immediately press the f11 primal repeatedly.
- Click Start . Press and concur the shift central, click Power, and then select Restart while holding the shift cardinal. Continue holding the shift key while the estimator restarts.
On the Cull an selection screen, select Troubleshoot.
On the Troubleshoot screen, select Reset this PC.
Follow the instructions to reset your estimator. This might take a few minutes.

Choose the symptom that describes your problem

If the basic troubleshooting steps did not resolve your issue, cull from the following mutual boot issues to find more advanced troubleshooting.

Lights glimmer or speaker beeps but the figurer does not start

The laptop starts, but the screen is bare or unresponsive

The calculator locks upward at the HP logo screen or the Windows loading screen

If the estimator locks up at the HP logo screen or the Windows loading screen, effort cleaning the computer vents with compressed air.

Restart the computer. If Windows starts, you are done. If Windows does not outset, go to HP PCs - Testing for hardware failures in Windows x.

An fault message is displayed on a black screen

Sometimes an error bulletin is displayed on a blackness screen when Windows does non outset. If the mistake message lists a hardware component, such as a fan or BIOS, examination those components and service the component equally necessary.

For more information, see HP PCs - Resolving Diagnostic Errors that Display During Startup.